Yangoos respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how Yangoos collects, uses, discloses, and safeguards your information across the platforms: Yangoos User App, Yangoos Store Owner App, and Yangoos Delivery Partner App.

Information We Collect
We collect the following information from users:

a. Yangoos User App
We collect the following information from users:

Personal Information: Name, email address, phone number, and location.
Payment Information: Payment details for cash on delivery.
Location Data: GPS-based location data to provide real-time delivery tracking.
Order Details: Food and grocery orders, restaurant selections, and delivery preferences.
b. Yangoos Store Owner App
We collect the following information from store owners:

Account Information: Store name, email, phone number, and business details.
Order Data: Orders received, assigned to delivery partners, and completed.
Item & Category Information: Product listings, categories, prices, and coupons.
Payment Information: Transaction and payout records (e.g., today’s and lifetime payments).
Customer Reviews: Feedback from customers regarding store performance.
c. Yangoos Delivery Partner App
We collect the following information from delivery partners:

Personal Information: Name, phone number, and vehicle details.
Location Data: GPS data to track delivery progress and assign orders.
Order Data: Orders accepted, picked up, and delivered, as well as payment collected from customers.
Notifications: Push notifications about deliveries and order status updates.
How We Use Your Information
We use your personal data to:

Facilitate Service Delivery: Process orders, enable payments, and manage deliveries.
Improve User Experience: Customize the platform, track user preferences, and address issues.
Location Tracking: Provide real-time delivery updates and assign riders efficiently.
Customer Support: Respond to queries, provide support, and improve overall service.
Transaction Processing: Ensure payments are processed and tracked securely.
Security: Verify identities and prevent fraud.
Sharing Your Information
We may share your information with:

Delivery Partners: To coordinate order pickups and deliveries.
Store Owners: To allow them to manage orders and interact with customers.
Service Providers: For technical support, hosting, and analytics services.
Legal Authorities: When required by law or in response to valid requests by public authorities.
Third-Party Services
Yangoos integrates with third-party services for technical support, hosting, and analytics. These providers have their own privacy policies, and we encourage you to review them.

Data Retention
We retain your personal data for as long as necessary to provide the services outlined in this policy or as required by law.

Your Privacy Rights
You may:

Access and Update: Your personal information via your account settings.
Delete Your Data: Request deletion of your account and personal information by contacting us.
Opt-out of Marketing: Unsubscribe from marketing communications through your account preferences.
Account Deletion Confirmation Process
If you wish to delete your account, you can request deletion through your account settings in the Yangoos apps. Upon initiating the account deletion, you will receive a confirmation prompt. To permanently delete your account, you will need to navigate to the following link: https://yangoos.com/delete-account and confirm your request. Your account and personal information will only be deleted once you have confirmed through this link.

Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices. We will notify you of significant changes via email or in-app notifications.

Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@yangoos.com
Address: SF No. 1/3A3B, Siruseri Natham Link Road, Siruseri, OMR, Chennai – 600130, India (IN)
Contact Page: https://yangoos.com/contact-us/